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Sr. UX Writer - ITSecOps (Remote)

Apply Job ID R3412 Date posted 06/04/2021

At CrowdStrike we’re on a mission - to stop breaches. Our groundbreaking technology, services delivery, and intelligence gathering together with our innovations in machine learning and behavioral-based detection, allow our customers to not only defend themselves, but do so in a future-proof manner. Because of that we’ve earned numerous honors and top rankings for our technology, organization and talent. Our culture was purpose-built to be remote first, and we offer flexible work arrangements to help our people manage their personal and professional lives in a way that works for them. If you’re ready to work on unrivaled technology with a team that makes a difference every day, let’s talk.

About the Role:

As our Sr. UX Writer, you partner closely with the UX team to author clear, concise, conversational text that helps customers do their jobs well. You’ll set the example for best practices in UX writing amongst your peers. 

Our UX team is a cross-functional, global UX team of UX designers, UI/visual designers, researchers, and writers collaborating closely with product managers, engineers, and QA to deliver the best possible experience for our customers.

You'll be joining the ITSecOps group.

Responsibilities:

  • Write thoughtful, helpful UX microcopy: headings, labels, calls to actions, errors.

  • Define the problem space, discover what the customer needs to know, and help customers complete tasks, based on research, interviews with subject matter experts, and using the product.

  • Partner closely with designers, researchers, writers, and engineers.

  • Explore and test content by partnering with UX research and QA.

  • Own and drive projects independently, while sharing your work frequently in critiques.

  • Work from and contribute to style guide. Participate in developing and refining our voice and tone.

  • Advocate for the customer in all aspects of your job.

  • Work at both a detailed level and a strategic level.

  • Work with remote teams.

What You'll Need:

  • Exceptional at exploring a customer’s problem space end to end, and choosing words that set them up for success.

  • Exceptional audience analysis, written and verbal communication, and problem solving.

  • Played a major role in writing UI text for complex flows, particularly ones that help people do their job.

  • Passion for finding the exact words or recommending interactions where words aren’t needed.

  • Strong grasp of user experience fundamentals.

  • Portfolio of writing samples

  • We are looking for at least 8 years experience

Bonus Points:

  • Knowledge of and experience with technical audiences, cybersecurity, and startups strongly preferred.

  • Demonstrated ability to make complex technical subjects easy to comprehend.

  • Passionate about seizing opportunities for improvement at every turn.

#LI-AR3

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Benefits of Working at CrowdStrike:

  • Remote-friendly culture

  • Market leader in compensation and equity awards

  • Competitive vacation and flexible working arrangements 

  • Comprehensive health benefits + 401k plan

  • Paid Parental Leave, including adoption 

  • Wellness programs

  • A variety of professional development and mentorship opportunities

  • Open offices have stocked kitchens, coffee, soda and treats

We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.

CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

CrowdStrike, Inc. is committed to fair and equitable compensation practices. For applicants in Colorado the salary range is $136,702 - $205,052 + bonus + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. The salary range may differ in other states.

CrowdStrike participates in the E-Verify program.

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