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Team Lead 1 - Accounts Receivable, Collections

Apply Job ID R3678 Date posted 09/10/2021

At CrowdStrike we’re on a mission - to stop breaches. Our groundbreaking technology, services delivery, and intelligence gathering together with our innovations in machine learning and behavioral-based detection, allow our customers to not only defend themselves, but do so in a future-proof manner. Because of that we’ve earned numerous honors and top rankings for our technology, organization and talent. Our culture was purpose-built to be remote first, and we offer flexible work arrangements to help our people manage their personal and professional lives in a way that works for them. If you’re ready to work on unrivaled technology with a team that makes a difference every day, let’s talk.

About the Role :

CrowdStrike is looking for an experienced Accounts Receivable Team Lead. This position will report to the Assistant Manager - Accounts Recievables. You will be required to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining proactive, resourceful, and efficient, with a high level of professionalism and confidentiality.


  • Responsible for the overall management and day-to-day operations of the accounts receivable collections teams in India

  • Required to Lead and develop the Global AR teams i.e Collections,Cash applications & Dispute management.

  • Develop and meet cash forecast targets.

  • Perform analysis of collection practices and policies and develop recommendations

  • Own the A/R aging Portfolios, which includes analyzing delinquent accounts, preparing reports on highest risk accounts and recommending action for resolution.

  • Conduct weekly reviews with the team to help them drive cash flow.

  • Work with Sales, external customers, and other relevant areas of the business to resolve issues related to billings/Contracts & sales orders and any disputes raised by customers

  • Participate in the financial statement close, including finalizing of data for Bad Debts and preparing Bad Debt Reconciliation.

  • Manage withholding tax process including all relevant postings and the collection of WHT certificates

  • Establish and maintain reporting metrics and report cards to identify key sources of errors and areas where the process can be improved. Share metrics with management to increase awareness, productivity and drive improvements

  • Maintain complete documentation accurately, in accordance with company policy and accepted accounting practices

  • Collaborate with Business Development, Sales Ops, Legal and IT teams to suggest technical solutions to business process problems

  • Perform special projects upon request from all levels of management.

What You’ll Need:

  • Minimum 10+ years of experience in Accounts Recievables Credit Collections (End to End process) with at least 3+ years proven management/supervisory experience with the ability to lead and develop staff.

  • MBA Finance or Accounting Degree.

  • Must have worked in a Global multinational and/or SSC environment with Teams like Order to Cash/Quote to Cash,Accounts recievables, Collections, Cash applications and Dispute Management.

  • A solutions-oriented team player who enjoys a dynamic work environmen

  • Communication: Strong verbal and written communication skills needed to interface and establish rapport with all levels of the organization including executive team members.

  •  Must be self-motivated, flexible, deadline-oriented and able to complete tasks within minimal supervision

  • Excellent organization skills with multi-tasking abilities

  • Must have excellent work habits, including the willingness to work the hours necessary to meet important financial deadlines

  • Proficiency in MS office skills, specifically MS Excel and MS Word, intermediate level in Excel, including proficiency with vlookups and pivot tables a plus. Knowledge of NetSuite is preferable.

  • Experience with a “Shared Service Center” will be a big plus.

  • Shift time: 2PM – 11PM IST. Candidate must be flexible with the shifts.




Benefits of Working at CrowdStrike:

  • Remote-friendly culture

  • Market leader in compensation and equity awards

  • Competitive vacation and flexible working arrangements 

  • Paid Parental Leave, including adoption 

  • Wellness programs

  • A variety of professional development and mentorship opportunities

  • Open offices have stocked kitchens, coffee, soda and treats

We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.

CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.