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Applications Release Engineer, Lead - Salesforce

Apply Job ID R4155 Date posted 09/16/2021

At CrowdStrike we’re on a mission - to stop breaches. Our groundbreaking technology, services delivery, and intelligence gathering together with our innovations in machine learning and behavioral-based detection, allow our customers to not only defend themselves, but do so in a future-proof manner. Because of that we’ve earned numerous honors and top rankings for our technology, organization and talent. Our culture was purpose-built to be remote first, and we offer flexible work arrangements to help our people manage their personal and professional lives in a way that works for them. If you’re ready to work on unrivaled technology with a team that makes a difference every day, let’s talk.

About the Role:

CrowdStrike is looking for a Salesforce Release Engineer to join our fast growing Customer Applications team. In this role, you will be responsible for the release management tooling and processes to support the team’s software development lifecycle (SDLC). Based on a deep understanding of Salesforce technologies and DevOps best practices, you will work closely with our admin and development teams to drive continuous improvements to our DevOps processes.

What You’ll Do:

  • Perform the release workflows and detailed steps to ensure on-time and effective delivery of high quality releases

  • Create and maintain a process for documenting releases, bug-fixes, etc for mixed audiences (stakeholders & technical team)

  • Communicate and plan for high risk deployments including ensuring support team is ready to handle any issues

  • Define and manage change control processes for development and release readiness criteria and ensure all changes meet criteria prior to deployment

  • Assume ownership and continuous improvement of the release process by documenting release issues and developing plans to improve process or automation

  • Ensure the SFDC scheduled updates are considered when deployment schedule is planned

  • Review SFDC release notes to understand new features and communicate release progress/status to Stakeholders

  • Refresh planning - manage environment restoration processes to keep all environments healthy, in sync and populated with environment specific data

  • Data-loading/seeding of sandbox environments to provide functional environments for development and testing

  • Responsible for Salesforce user access management and Tier 1 user support

What You’ll Need:

  • Bachelor's degree (technical degree preferred)

  • 5+ years of experience implementing, configuring and administering SaaS business systems for a software company, with at least 3 years of Salesforce experience.

  • Familiarity with Agile methodologies

  • Understanding of SFDC metadata, including tooling for deployment and analysis

  • Detail-oriented, organized, self-motivated, hardworking, and a great team player with excellent interpersonal skills

  • Excellent written and verbal communication skills required, including experience meeting with and presenting information to senior leadership

  • certification (Administrator, Advanced Administrator) preferred

  • Passion for creating frictionless processes

  • Proven ability to work creatively and analytically in a problem-solving scenario

  • Strong knowledge and understanding of the platform, eco-system and best-practices

  • Shift Timing : 2 PM – 11 PM (IST)



Benefits of Working at CrowdStrike:

  • Remote-friendly culture

  • Market leader in compensation and equity awards

  • Competitive vacation and flexible working arrangements 

  • Paid Parental Leave, including adoption 

  • Wellness programs

  • A variety of professional development and mentorship opportunities

  • Open offices have stocked kitchens, coffee, soda and treats

We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.

CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.