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Analyst II - Deal Desk

Apply Job ID R3778 Date posted 08/21/2021

At CrowdStrike we’re on a mission - to stop breaches. Our groundbreaking technology, services delivery, and intelligence gathering together with our innovations in machine learning and behavioral-based detection, allow our customers to not only defend themselves, but do so in a future-proof manner. We’ve earned numerous honors and top rankings for our technology, organization and people – clearly confirming our industry leadership and our special culture driving it. We also offer flexible work arrangements to help our people manage their personal and professional lives in a way that works for them. So if you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to stop breaches and protect people globally, let’s talk.

About the Role:

We are looking to add a key member to our Deal Desk operations team within the finance dept.  We’re looking for a hard-working, detail-oriented, problem solver and individual contributor who will own the order booking process and work cross-functionally with sales to review and book purchase orders in order to close sales.

Job Description:

  • Own the “Order Booking” (Ready for closed own) process, which includes reviewing orders for products and services as against quotes, information in SFDC and against terms and conditions in customer and/or reseller agreements in order to book orders accurately, quickly and in accordance with CrowdStrike revenue policies. 

    • Work directly with sales and/or legal as necessary in order to correct and book the orders.

    • Effectively resolve booking related issues by collaborating with sales, billing, revenue recognition and other relevant teams.

    • Provide comprehensive guidance/help to sales to educate them and to resolve issues with ‘Customer First’ mentality.

    • Work on different dealdesk requests raised by sales.

    • Work extended hours in the end of each month in order to help close important deals.

What You’ll Need: 

Any bachelors and related work experience. 5– 7 years relevant experience. Attention to detail is mandatory – this requires a high level of accuracy and detail focus. Excellent written and oral communication skills Enthusiasm and willingness to work hard. Prior working experience in any/all of the following is not mandatory, but is a plus:

  • Prior knowledge and accounting operations experience in a high tech, fast growth environment.

  • Experience working with sales organizations in a fast-paced environment.

  • Experience with Salesforce.com and NetSuite.

  • Working knowledge how the order process impacts revenue recognition.

  • Shift time – 5PM – 2AM IST shift

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Benefits of Working at CrowdStrike:

  • Market leader in compensation and equity awards
  • Competitive vacation policy
  • Comprehensive health benefits
  • Paid parental leave, including adoption
  • Flexible work environment
  • Wellness programs
  • Stocked fridges, coffee, soda, and lots of treats

We are committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives and ways of solving problems so we strive to attract and retain talent from all backgrounds and create workplaces where everyone feels empowered to bring their full, authentic selves to work.

CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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